Express has changed from national demand to national needs

Tang Dynasty poet Du Fu's "flames with the March, the family book million gold" and Du Mu's "ride a red feather smile, no one knows is lychee", let the world recollection of grace poetry at the same time, also showed thousands of years ago Inn Express the scene.

Of course, these two scenes have a very different difference, "family book" should be only civil acquaintances or fellow guilds in the direct piggyback; and "lychee" is simply borrow the national station such a transport system to meet the individual needs of the royal family.

3000 years, the station is the national heavy equipment, bear the administrative documents, military information and materials, tribute to the transfer of transport tasks, Qin is a unified system after the national efficient organization platform protection. According to the provisions of the time, 30 for a station, daily up to 800 miles.

Faced with such a quick courier network, the elite of the people often fake "station" will be entrusted with private goods, commercial and commercial trade and profit, Yang's "litchi" express is one of them.

But met the strict rules of law and politics, the business can only make way in the military and political affairs, the Ming emperor Zhu Yuanzhang had two use of postcards with private goods under the jurisdiction of the son of a fine to give a fine, one beheaded punishment.

Time flies, the passage of time. The old country of heavy equipment, today has brought convenience to people. The booming commercial trade demand contributed to the development of postal courier. Since the launch of the first "Black Penny" stamps by the Royal Mail in 1840, the postal and courier industry has entered the business age and has evolved from a monopolistic government to a fully competitive equity owner - - under the business-driven, imperial concubine owned by the "lychee" courier privilege evolved into every people can generally enjoy the EMS, SF Express, Jingdong logistics and "Stone one up."

Express has changed from national demand to national needs

July 12, the State Council executive meeting decided to "express regulations (draft)" to the public for comments. In fact, this is the "courier regulations (draft)" within two years to the public for the second time to solicit opinions. Prior to November 2015, "Express regulations (draft)" for the first time to the relevant management, express delivery business advice, but the express consumer of the main body - more and more ordinary people and more and more small micro Business - but may be absent, and now the second time to the public for comments, is to fill the information.

Another important reason is that China's express industry is developing too fast. Data show that China Express has been 6 consecutive years of business growth rate of 50%, operating income growth rate of 40%. In particular, in 2016, the number of parcels sent more than 13.38 billion pieces, the use of per capita delivery reached 22, average service users more than 120 million people.

Express industry's ultra-high-speed development is bound to bring negative effects. In 2016 the State Post Bureau received 1307,000 complaints, including express delays, express lost accounted for 28.8% of the total complaints and 20.1%. Although the amount of complaints is not large compared to the total of 31.88 billion parcels, it is possible that hundreds of millions of customers do not enjoy the fact that the vast majority of customers will not complain directly to the management because of general dissatisfaction To high prices directly match the high-quality courier services, nor get a better consumer legitimate rights and interests.

At the same time, the wind and water from the Chinese express industry and China can not like China's high-speed rail, China's nuclear power and shared bicycles, as to go abroad to participate in global competition, has been able to have the world's first industrial scale and development speed, Brother of the labor dividend and express market accounted for up to 75% of the electricity business customers crack market. As a result, China's express delivery industry still needs to have enough willingness and motivation to learn from UPS, FedEx, DHL, TNT and Amazon.

China's express industry is also how the problem from the scale of competition to the quality of competition. The country in the "express delivery industry development" thirteen five "plan" proposed by 2020 will accumulate 1 million new jobs, annual service users more than 100 billion people, the industry income of more than 1 trillion yuan to support the network retail trade Scale breakthrough 10 trillion yuan. But in 2016 and 2017 during the spring, but many times appeared "courier brother" downtime, job-hopping phenomenon, 40.2% of the courier service time can not reach a year.

At present, the majority of courier little brother are not through the job skills training, just into the city of migrant workers, coupled with the low paid salary industry, high labor intensity, incentive system is not perfect, practitioners legitimate rights and interests of poor and other reasons, courier companies and workers The degree of adhesion is relatively low. A service industry with few job loyalty and dependencies, and how to ensure that the quality of service requires top-level design.

For the country, the need to regulate the ultra-high-speed express delivery industry, and further promote the development of express delivery industry to increase employment and stimulate other industries and regional economic development, to prevent the rapid development of environmental pollution, waste of resources and other negative effects; In order to expand the market, reduce efficiency, meet the demand and improve competitiveness, to ensure sustainable development of enterprises; but for consumers, the concern is in the convenience and security to purchase delivery services at the same time, can To achieve confidentiality of information and property and personal safety, and can be in a variety of sudden and accidental incident, quickly and effectively get the loss of relief and compensation.

From the express industry involved in the tripartite interests of the main trade-off considerations, "Express regulations (draft)" should not only constrain the scope of the country's administrative power, but also should regulate the express business and practitioners of the code of conduct, of course, more hope that the three aspects of rights and interests can be a high degree of unity, Thereby enabling and clarifying the optimal allocation architecture for consumers to purchase and enjoy services.

In the process of development of the industry and enterprises, the government should reduce the administrative intervention and administrative fees as much as possible. As far as possible, reduce the tax burden of enterprises and reduce the tax burden, as far as possible in the express network layout and set to give the environment to facilitate, as far as possible In the construction of the overall social service environment to give comprehensive support.

Express has been from the national needs of the transition to the needs of the whole people, should give the government once again on the "Express regulations (draft)" to the public for comments.